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    Privacy Policy

    The protection of your personal data is important to us

    1. Introduction

    As CloudRUX Information Communication Services Industry and Trade Limited Company ("CloudRUX" or "Company"), we attach great importance to the privacy of your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.

    2. Information Collected

    We may collect the following personal data to provide our services:

    • Name, surname, and contact information (email, phone number)
    • Company name and title
    • Billing and payment information
    • IP address and browser information
    • Service usage data and log records

    3. Purpose of Data Use

    We use the personal data we collect for the following purposes:

    • To provide and manage our services
    • To provide customer support
    • To process billing and payment transactions
    • To fulfill our legal obligations
    • To improve and personalize our services

    4. Data Security

    We apply industry-standard security measures to protect your personal data. These measures include SSL encryption, firewalls, access controls, and regular security audits. Our ISO 27001 and ISO 27701 certifications are an indication of our commitment to data security.

    5. Cookies

    Cookies and similar technologies (browser local storage) are small data files saved to your device by your browser. Our site uses two kinds. Strictly necessary: the record that remembers your cookie choice (cookieConsent), a one-hour cache of the exchange rate used by the pricing calculator, and session data only for authorised staff signing in to the admin panel. These are required for the site to work and do not need consent. Analytics: Google Analytics 4 (cookies starting with _ga and _ga_, kept for up to 2 years) measures how the site is used through anonymous statistics. These cookies are loaded only if you give explicit consent with the Accept option in the cookie notice; if you choose Decline, they are never loaded. Google Analytics data may be processed abroad by Google LLC. To change your choice, delete this site's cookies and site data in your browser; the cookie notice will be shown again on your next visit. You can also block cookies entirely in your browser settings.

    6. Sharing with Third Parties

    We do not share your personal data with third parties without your permission, except for legal obligations. We share only the necessary information with our service providers (payment processors, data center operators, etc.) to provide our services.

    7. Your Rights

    Under GDPR, you have the following rights:

    • To learn whether your personal data is being processed
    • To request information if your personal data has been processed
    • To request correction or deletion of your personal data
    • To learn the third parties to whom your data has been transferred

    8. Contact

    You can contact us for questions about our privacy policy:

    CloudRUX Information Communication Services

    Email: info​@​cloudrux.com
    Address: Atatürk Mah. Alemdağ Cad. No: 140-144 İç Kapı No: 19, Ümraniye/İstanbul, Turkey

    Last updated: December 2024